Penny R. Craig is a seasoned healthcare executive whose career spans more than two decades of progressive leadership — beginning in revenue cycle management and advancing through every level of practice operations to the Chief Administrator role. That journey from the ground floor of billing and reimbursement to running full-scale, multi-specialty health systems is not incidental; it is the foundation of how Penny leads, builds, and problem-solves.
Penny brings deep expertise in physician practice management, revenue cycle optimization, joint venture negotiations, practice acquisitions, and additional revenue stream development. She has overseen operations within academic health systems, large regional health networks, and independent multi-specialty groups — managing portfolios ranging from $38 million to $200 million in annual revenue, across dozens of locations and hundreds of providers.
Penny R. Craig is a seasoned healthcare executive whose career spans more than two decades of progressive leadership — beginning in revenue cycle management and advancing through every level of practice operations to the Chief Administrator role. That journey from the ground floor of billing and reimbursement to running full-scale, multi-specialty health systems is not incidental; it is the foundation of how Penny leads, builds, and problem-solves.
Penny brings deep expertise in physician practice management, revenue cycle optimization, joint venture negotiations, practice acquisitions, and additional revenue stream development. She has overseen operations within academic health systems, large regional health networks, and independent multi-specialty groups — managing portfolios ranging from $38 million to $200 million in annual revenue, across dozens of locations and hundreds of providers.
An internal medicine physician with over 40 years of clinical experience, Dr. Carrigan brings an invaluable peer perspective to HPA's physician-first mission. He earned his M.D. from the University of Tennessee Health Science Center and went on to serve as Founding Member, Medical Director, and Chief Administrator of Premier Medical Group — a journey that gave him a uniquely comprehensive view of healthcare from both the exam room and the boardroom. That rare combination of clinical depth and administrative leadership makes Dr. Carrigan a trusted peer to every organization HPA serves.
An internal medicine physician with over 40 years of clinical experience, Dr. Carrigan brings an invaluable peer perspective to HPA's physician-first mission. He earned his M.D. from the University of Tennessee Health Science Center and went on to serve as Founding Member, Medical Director, and Chief Administrator of Premier Medical Group — a journey that gave him a uniquely comprehensive view of healthcare from both the exam room and the boardroom. That rare combination of clinical depth and administrative leadership makes Dr. Carrigan a trusted peer to every organization HPA serves.
Brad Milner is a resourceful healthcare leader specializing in Operations Finance and Business Intelligence, with extensive experience in data and analytics product development and BI platform architecture. His expertise spans data strategy, systems integration, modeling, governance, forecasting, and visualization dashboard design — across both operational and financial contexts.
Brad excels at collaborating with executive leadership teams across operational, financial, clinical, and IT business segments to drive lasting organizational success. He has a proven record of defining customer needs and developing effective data strategies, solutions, and data products that exceed expectations.
Within health system BI roles, Brad has served as an insightful leader — playing key roles across strategic initiatives, operations development, analytics projects, and data and claims audits and investigations.
Brad Milner is a resourceful healthcare leader specializing in Operations Finance and Business Intelligence, with extensive experience in data and analytics product development and BI platform architecture. His expertise spans data strategy, systems integration, modeling, governance, forecasting, and visualization dashboard design — across both operational and financial contexts.
Brad excels at collaborating with executive leadership teams across operational, financial, clinical, and IT business segments to drive lasting organizational success. He has a proven record of defining customer needs and developing effective data strategies, solutions, and data products that exceed expectations.
Within health system BI roles, Brad has served as an insightful leader — playing key roles across strategic initiatives, operations development, analytics projects, and data and claims audits and investigations.