About Healthcare Practice Alliance
About Provider Enhancement Organizations
About Provider Enhancement Organizations
About Provider Enhancement Organizations
HPA views our organization as a Provider Enhancement Organization (PEO), whose sole focus is to support our member practices holistically across the full breadth of their needs. HPA sees this approach as the evolution and next step of a Management Services Organization (MSO).
HPA's Philosophy
About Provider Enhancement Organizations
About Provider Enhancement Organizations
The most important relationship in healthcare is between the Patient and Care Provider(s). At HPA, we strive to provide each member practice with a complete suite of services, tools, technologies, and support to dramatically reduce non-clinical time and return our member provider's focus to what is most important, their patients.
HPA's Mission
About Provider Enhancement Organizations
HPA's Mission
At Healthcare Practice Alliance, our mission is to empower independent physician practice groups by delivering comprehensive business office services that enhance efficiency, strengthen financial performance, and preserve clinical autonomy—allowing providers to focus on delivering exceptional patient care while we handle the rest.
HPA's Vision
About Provider Enhancement Organizations
HPA's Mission
Our vision is to be the trusted partner of choice for independent physician practices, setting the standard for business office excellence and enabling providers to thrive in a changing healthcare landscape while maintaining their independence and focus on patient care.
HPA's Expertise
Venessa Payne, VP of Revenue Cycle
Penny Craig, Co-Founder & CEO
Our team of highly skilled healthcare operators has expertise in a wide range of areas, including family medicine, women's health, and geriatrics. We are dedicated to staying up-to-date on the latest medical research and treatments to provide the best possible care to our patients.
Penny Craig, Co-Founder & CEO
Venessa Payne, VP of Revenue Cycle
Penny Craig, Co-Founder & CEO
615.987.9119
With over two decades of executive leadership in healthcare administration, Penny brings unparalleled expertise in transforming healthcare operations into high performing, revenue generating engines of excellence. Her diverse experience spans from independent physician owned practices to hospital-employe
615.987.9119
With over two decades of executive leadership in healthcare administration, Penny brings unparalleled expertise in transforming healthcare operations into high performing, revenue generating engines of excellence. Her diverse experience spans from independent physician owned practices to hospital-employed physician models, giving her a comprehensive understanding of unique challenges facing each model.
Brad Milner, Co-Founder & COO
Venessa Payne, VP of Revenue Cycle
Venessa Payne, VP of Revenue Cycle
615.299.6588
Brad is an experienced healthcare leader specializing in healthcare IT systems, operations and custom analytics platform development tailored to each client’s needs. Informed by 25+ years of Operations Finance, Audit and Business Intelligence roles, Brad strives to apply insightful, technology driven solu
615.299.6588
Brad is an experienced healthcare leader specializing in healthcare IT systems, operations and custom analytics platform development tailored to each client’s needs. Informed by 25+ years of Operations Finance, Audit and Business Intelligence roles, Brad strives to apply insightful, technology driven solutions to today’s most difficult healthcare challenges, transforming roadblocks into strengths through the leveraging of technology.
Venessa Payne, VP of Revenue Cycle
Venessa Payne, VP of Revenue Cycle
Venessa Payne, VP of Revenue Cycle
Phone #
Vanessa has over 30 years of experience in healthcare revenue cycle management, including expertise in outpatient, ancillary, group practice management, and third-party billing across multiple specialties. Her areas of expertise include leading comprehensive revenue cycle strategies, optimizing cash flow, reducing denials, and
Phone #
Vanessa has over 30 years of experience in healthcare revenue cycle management, including expertise in outpatient, ancillary, group practice management, and third-party billing across multiple specialties. Her areas of expertise include leading comprehensive revenue cycle strategies, optimizing cash flow, reducing denials, and ensuring compliance with healthcare regulations. Additionally, Venessa has extensive experience managing billing teams, implementing electronic health record (EHR) systems, and developing performance metrics that drive continuous improvement.
Our Partners
